Shipping policy

We aim to dispatch all items promptly and ensure they arrive safely and securely packaged.

Dispatch Times
- Orders are dispatched within 1–3 working days of cleared payment.
- Orders placed on weekends or bank holidays will be processed on the next working day.

Packaging
- All antiques and fragile items are carefully packaged using protective materials appropriate to the item.
- We take particular care with delicate, glass, ceramic, and decorative pieces to ensure safe transit.

UK Delivery
- Items are sent via a tracked and/or signed-for service where appropriate.
- Delivery times typically range from 1–3 working days after dispatch.
- Larger or heavier items may be sent via courier and may require a signature on delivery.

International Delivery
- We ship internationally via tracked services where available.
- Delivery times vary depending on destination (typically 5–15 working days).
- Buyers are responsible for any customs duties, import taxes, or local charges applicable in their country.

Combined Postage
- We are happy to combine postage for multiple purchases where possible.
- Please wait for an invoice before paying if purchasing multiple items.

Delivery Issues
- If your item has not arrived within the expected timeframe, please contact us.
- Any damage in transit must be reported within 48 hours of delivery, including photographs of the packaging and item.